Meet the Experts Behind Your Glow
Where beauty, science, and self-care come together.
Three NYC locations. One standard of care. Endless glow.
Milky Chen / Founder & CEO
Milky Chen is the Founder & CEO of HELA Skincare Center, with nearly a decade of experience in the beauty and wellness industry.
Since opening her first location in 2016, she has grown HELA into a multi-location NYC beauty brand known for combining advanced technology, personalized care, and elevated experiences.
Beyond HELA, Milky is actively involved in the global beauty community as an industry leader, educator, and international beauty competition judge.
Her vision for HELA is simple: to create a modern beauty destination where expertise, innovation, and self-care come together.
Amber / Senior Consultant
Amber is a Senior Consultant at HELA Skincare Center, specializing in advanced skin consultations, laser treatments, and personalized treatment planning.
With experience in medical aesthetics training and client relationship management, she combines strong technical knowledge with a thoughtful, results-focused approach to create treatment plans tailored to each client’s skin and goals.
Her background in business analysis brings an analytical eye to every consultation, helping clients navigate their beauty journey with clarity, confidence, and personalized care.
Clara / Laser Technician & Esthetician
Clara is a Laser Technician and Esthetician at HELA Skincare Center, known for her gentle approach, attention to detail, and personalized care.
She takes the time to understand each client’s skin concerns and goals, delivering every treatment with precision and care. Her thoughtful approach and commitment to consistent results have earned the trust of many loyal clients.
Clara is passionate about helping every client achieve healthier, more confident-looking skin.
Abby / Client Relations Manager & Beauty Consultant
Abby is dedicated to creating a warm, personalized experience for every HELA client. From consultation and treatment planning to follow-up care, she works closely with each client to ensure every visit feels smooth, comfortable, and thoughtfully cared for.
Katie / Skincare Specialist
Katie is a Skincare Specialist with 5 years of experience, specializing in facials, deep cleansing, and anti-aging care. Known for her gentle touch and attentive approach, she is dedicated to helping clients achieve healthy, glowing skin through consistent, personalized care.
Ella / Senior Skincare Expert
Ella is a Senior Skincare Expert with 10 years of experience, specializing in advanced skincare and anti-aging treatments. She combines expert techniques with personalized care to help clients achieve healthier, smoother, and more youthful-looking skin.
Coco / Lead Lash Artist & Mentor
With over 5 years of professional experience, Coco is one of HELA’s most sought-after lash artists, known for her signature designs, precision, and ability to create customized looks for every eye shape and style.
As the leader of HELA’s lash team, Coco not only works with a loyal clientele but also trains and mentors the next generation of lash artists, helping establish HELA’s techniques and service standards.
She also leads professional lash training courses, sharing her advanced techniques, artistry, and design philosophy with aspiring artists. Her passion for both lash artistry and education has made her an essential part of HELA’s growth and lash identity.
Mengmeng / Lash Artist
Mengmeng is an experienced Lash Artist with 2 years of professional experience and has served over 1,000 clients. She specializes in creating natural, long-lasting lash looks customized to complement each client’s eye shape and personal style.
Phoebe / Senior Aesthetic Therapist
Phoebe is a Senior Aesthetic Therapist with 6 years of experience, specializing in advanced skincare, laser treatments, HIFU, lymphatic drainage, gua sha, and facial sculpting. Known for her skilled techniques and warm, attentive approach, she creates personalized treatments that help clients achieve healthier, more radiant skin.
Janice / Senior Skincare Specialist
Janice is a Senior Skincare Specialist with 8 years of experience, specializing in advanced skincare, skin repair, laser, radiofrequency, and HIFU treatments. Known for her meticulous technique and personalized approach, she creates customized treatment plans that balance effective results with comfort and long-term skin health.
Nikki / Skincare Specialist
Nikki is a Skincare Specialist with 3 years of experience, specializing in customized facials and problem-skin care. Known for her attention to detail and personalized approach, she tailors each treatment to help clients achieve healthier, clearer, and more balanced skin.
Iris / Lash Artist
Iris is a Lash Artist with 2 years of experience, known for her refined aesthetic and personalized designs. She specializes in creating elegant, fashion-forward lash looks tailored to each client’s eye shape, features, and personal style.